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사용고객 우대 프로그램 ‘플라잉 블루’
에어칼린을 이용하시는 승객들은 에어 프랑스와 KLM네덜란드 항공의 상용고객 우대 프로그램인 Flying Blue 회원 가입을 통해, 에어칼린 이용 시 마일리지를 적립하고 관련 서비스를 이용하실 수 있습니다. 또한, 에어칼린은 호주/뉴질랜드 지역에서 콴타스 항공, 에어 뉴질랜드와 제휴를 맺어 고객님께서 보다 다양한 구간을 여행하실 수 있도록 노력하고 있습니다. 마일리지 프로그램 가입 및 적립은 홈페이지에서 가능하며, 관련 질문 사항은 에어프랑스 플라잉블루 서비스 데스크로 문의 바랍니다.

1. 에어프랑스 Flying Blue Service Desk : 02-3483-1231
2. 서비스 데스크를 통한 마일리지 적립 시 필요서류 (홈페이지의 프로그램을 통한 적립이 불가한 경우)
   - Flying Blue 카드 번호와 Pin 코드
   - 탑승권(Boarding Pass) 원본 (반드시 원본이 필요하니 주의 바랍니다)
   - 에어칼린 항공 전자 항공권(E-Ticket)
   - 탑승일 및 항공편명 반드시 기재
3. 가능하시면 출발 전에 Flying Blue 에 가입하신 후 카드 번호를 에어칼린 예약과 혹은 여행사로 연락 주시면 좀 더 편리하게 이용 가능하십니다.
4. 자동 적립 신청을 하신 경우 여행 후 반드시 적립 유무를 에어프랑스 Flying Blue Service Desk 를 통해 확인하시기 바랍니다.
 
 
 
 
 
[ How to join ]

Get into Flying Blue by getting your membership number and start collecting Miles at once. Here´s how:
- simply click to enrol online
- or register with your travel agent,
- or complete the free membership form in AIR FRANCE, KLM, Air Europa, Kenya Airways airports and ticket offices.
You will receive your Ivory membership card with a Guide to Flying Blue when your first Miles are credited to you account membership number.
 
[ How to earn Miles ]

With more than 18,000 daily flights, 900 destinations and 100 partners, Flying Blue makes earning Miles easier worldwide.

ㆍWhat is a Mile:

    The Mile is a measure of distance and, by extension, the universal unit of airlines´ Frequent Flyer
    Programmes. With Flying Blue, the Miles you earn to use for Awards are called Award Miles.

ㆍYou earn Award Miles:

    - on eligible flights with AIR FRANCE, KLM, Air Europa, Kenya Airways, SkyTeam airlines* and
      partner airlines,
    - or by using the services of Flying Blue non-airline partners as specified by Flying Blue Earning
      Scheme and conditions.

ㆍYour Award Miles per flight vary according to:

    - distance flown (actual distance, set number of Miles or minimum mileage),
    - ticket fare(1),
    - class of service and booking class (1).(1) Certain exceptions apply
    Examples :
    A First class round trip between Paris and Tokyo, will earn you 36,174 Award Miles:12,058 Miles for
    the actual distance , plus an additional 24,116 Miles class of service bonus for travelling First class.
    A round trip between Amsterdam and Paris in Economy, will earn you 1,500 Miles (750 Miles as a
    minimum mileage).

ㆍAward Miles from non-airline partners are set for each partner and specified in the Flying Blue
    Earning Scheme.

ㆍCollect your Award Miles by giving your Flying Blue Card number when :
    - making reservations with AIR FRANCE, KLM, Air Europa, Kenya Airways, SkyTeam* or other airline
      partners,
    - checking in at the airport,
    - using the services of non-airline partners.

As a Flying Blue member, you can maintain your Award Miles for life, simply by taking one flight* every 36 months on AIR FRANCE, KLM, Air Europa, Kenya Airways or Aircalin, or on any SkyTeam member.
After April 1, 2009, the 36-month validity period will be reduced to 20 months.

* Must be a Miles-earning fare flight

See Earning Miles for further details of Schemes and conditions
 
[ How to spend Miles ]
In addition to Award tickets on AIR FRANCE, KLM, Air Europa, Kenya Airways, SkyTeam airlines* and other airline partners, you can spend Miles on hotel stays, car rentals and a whole range ofother services.

ㆍAirline Award Tickets

How about a one-way ticket within Europe on AIR FRANCE, KLM, or Air Europa.for just 10 000 Miles? Or maybe you would rather save for the voyage of a lifetime, and collect 200,000 for a first class round trip between Europe and the South Pacific.

You can choose a combination of SkyTeam* airlines for your trip, and easily fly right round-the-world thanks to the SkyTeam airlines´ common Award ticket Scheme. On AIR FRANCE, KLM, Air Europa, Kenya Airways, Northwest and Aircalin you have the opportunity to:
- reserve one-way Award* tickets,
- take advantage of Upgrade Awards.

You can also take advantage of Excess baggage Awards on AIR AIR FRANCE, KLM, Air Europa, Kenya Airways, Northwest and Aircalin flights.

* These Awards are subjected to quota

ㆍNon-airline Awards

Savour the secrets of gourmet cooking with a cordon-bleu chef, pilot a Ferrari on the race track , or rent a car and get away for the week end together.
Take your pick of opportunities from hotels, car rental companies, leisure partners and more.

You will find all the necessary details and conditions in the relevant Award scheme.

ㆍDonation to charity organisations

Thanks to AIR FRANCE and KLM, you can support a variety of well known organisations by donating your Award Miles to charitable causes. See Spending Miles for further details.
 
[ How to get Elite status? ]
From dedicated services when you book to priority treatment when you land, Elite status brings additional advantages for easier travel. If you fly with us regularly, you will certainly appreciate the benefits.

ㆍFlying Blue has 4 different Membership Cards : Ivory, Silver, Gold and Platinum

As soon as you join, you receive a Flying Blue Ivory card which allows you to earn and spend Award Miles.

ㆍFlying Blue´s 3 Elite Levels not only give a range of benefits such as a dedicated phone line for your reservations , waiting list priority, Business Class check in, priority boarding and access to airport lounges. They also offer you an Elite Mileage Bonus in addition to the Award Miles you earn with Air France, KLM, Air Europa, Kenya Airways and SkyTeam* airlines. Just to thank you for flying with us.

ㆍHow to qualify?

You qualify for Elite Silver, Gold or Platinum Membership by accruing the specified amount of Level Miles (or Level flight segments) within one calendar year (1 January to 31 December). As soon as you reach the next threshold, you are automatically upgraded to the corresponding Elite Level.

Level Miles (and Level flight segments) are earned on eligible AIR FRANCE, KLM, Air Europa, Kenya Airways and SkyTeam flights.Your Level Miles (and Level flight segments) are valid until December 31st of the year of issue.
See Elite benefits for further information on Silver, Gold and Platinum Membership Thresholds and benefits.
 
[ How to manage your Miles ]

How fast you take advantage of your Flying Blue Miles and offers is entirely up to you. We make sure your Flying Blue account stays up to date, and you can opt to receive regular statements-along with your newsletter- by post or e-mail. So managing your Award and Level Miles couldn´t be easier.

ㆍThe answer is at your fingertips

24h/24h, 7 days a week, your world of possibilities is just a few clicks away. With Flying Blue on the web, you can look forward to regular updates, and personally manage your own account profile.

Thanks to your Flying Blue Card number and PIN code, you can:
- Check your Miles balance, activities and daily updated Mileage summary
- Claim missing Miles if they are absent from your Mileage Summary
- Update and change personal information such as your mail or e-mail address, and phone number
- Sign up to receive your Flying Blue statement reminder or newsletter by e-mail
- Change your PIN code or request a new one
- Book Award tickets with AIR FRANCE, KLM, Air Europa, Kenya Airways
  and other SkyTeam* airlines and receive immediate confirmation by e-mail
- Retrieve your Award reservation details
- Check-out the latest Flying Blue offers and promotions
If you need further answers or assistance to manage your Miles, see our FAQ or contact our dedicated customer service on line.
See Customer care for more details.

* SkyTeam includes Aeromexico, AIR FRANCE, Aeroflot, Alitalia, Continental Airlines, CSA Czech Airlines, Delta, KLM, Korean Air and Northwest Airlines
 
 
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